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Help CenterTroubleshootingA lesson is not working

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Troubleshooting

  • The app is not working
  • A lesson is not working

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  • My paid subscription disappeared. What should I do?
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  • Can I get a refund if the purchase was made through the website instead of App Store or Google Play?

A lesson is not working

If a specific lesson is not loading or working properly:

1. Check your internet connection.

2. Restart the app.

3. Try another lesson to determine if the issue is with one lesson or the entire app.

If there's a problem with a specific lesson, let us know at support@lisn-app.com — we'll fix it.

Didn't find your answer? Contact us:

support@lisn-app.com

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