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Help CenterTroubleshootingThe app is not working

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Troubleshooting

  • The app is not working
  • A lesson is not working

Subscription & Billing

  • My paid subscription disappeared. What should I do?
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  • I was charged immediately even though I expected a free trial. Why did this happen?
  • Why was I automatically charged after the trial period?
  • Why was I charged immediately even though I saw an offer with a free period?
  • How do I cancel my subscription?
  • How do I get a refund for my subscription?
  • Can I get a refund if the purchase was made through the website instead of App Store or Google Play?

The app is not working

If the Lisn app is not working properly:

1. Force close the app and reopen it.

2. Restart your device.

3. Make sure you have the latest version of the app installed.

4. Check your internet connection.

If the issue persists, contact us at support@lisn-app.com.

Didn't find your answer? Contact us:

support@lisn-app.com

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